FREQUENTLY ASKED QUESTIONS
How does Greater DAOR communicate to their members?
The main source of communication from Greater DAOR to its members will be through email. It is mandatory, and is the sole responsibility for members to keep their email address active and up to date. If members do not have an active email, then it is not the fault of Greater DAOR for a member to not receive communication and information.
All members will receive a weekly email sent through Constant Contact called, “Today Matters“, this email will include information on events, classes, new products, DRE, MLS, webinars, legal changes to real estate, and more.
Where do I find staff emails?
Staff contact information:
Jeanette, Executive Vice President: evp@DAOR.com
Julie, Director of Membership: julies@DAOR.com
Kayla, Communications & Social Media Director: membership@DAOR.com
Erica, Compliance & Customer Care Director: customercare@DAOR.com
Laura, Affiliate Liaison & Benefits: outreach@DAOR.com
Selena, Membership: cs@DAOR.com.
How can I join the Greater Downey Association of REALTORS?
The first step in joining our association requires future members to be licensed in DRE under their current Broker. The next step would be identifying cost and beginning our membership application.
How do I submit my application for membership?
Email your application to julies@DAOR.com, or to cs@DAOR.com or by walking your application into our location. No appointment necessary.
How much does it cost to join DAOR?
Depending on the type of membership and when you are joining determines the price you will pay. All fees are prorate for the month you are joining until the end of that fiscal year. Payment plans are also available. Please call us at (562)861-0915 for further assistance.
Can I join DAOR and C.A.R. without joining N.A.R?
No, to be a REALTOR, an agent must join all three Association N.A.R., C.A.R. and DAOR.
If my Broker is M.L.S Only, can I be a REALTOR?
Agents can only hold the same type of membership their Broker has.
What benefits do I get when I join DAOR?
Your benefits will include the use of the term REALTOR®, Free Legal Attorney Support, Medical & Dental plans, Events with Industry and Celebrity Speakers, Quarterly Luncheons with top speakers, Listing Syndication, Lead Generating E-newsletter, Market Reports, Networking Events, Annual Food Truck, Top Producer Recognition and Webinar Series.
Free one on one training for the following benefits; C.A.R. ZipForm, ZiForm Mobile, Digital Sign, IDX, M.L.S. Touch, ShowingTime, LionsDesk, Cloud CMA, SavvyCard, Glide, & RPR.
Low cost dues and payment plans offered.
After submitting my application, how long before I can access my services?
Once your application is submitted to Julies@daor.com or cs@daor.com, we ask you to give us 24 – 48 hours to process your application into the system.
When submitting an application for membership, for the quickest turnaround, make sure your application is completely filled out, signed by you and your new broker. Make sure your DRE reflects that Brokerage, and make sure to include your signed form of payment.
For transferring members, please add a letter of good standing from your previous AOR.
I do not have a real estate license can I join DAOR?
For REALTORS: You must have a DRE License.
For MLS Assistant: You do not need a DRE License.
For Affiliates (one who provides real estate services): you do not need a DRE License.
Can my Assistants join?
DAOR has two different Assistant memberships:
Unlicensed Assistants, this would be for a person that has no license.
Licensed Assistant, this person has a license, which they will need NBA (no broker attached)
Assistants are given an User Id into the M.L.S. and connected to the agent their assisting. They can attend membership lunches and training. They are not able to use or lease a Supra.
Is Supra included in Membership Pricing?
No, Supra services and products are not included in Membership Pricing.
How much does a Supra Lockbox cost?
There is a one time activation fee of $50 (Unless you are transferring AORs), and a $17.18 charge for Basic and $28.56 for Professional, on the 26th of every month.
Supra Lockboxes are available for purchase for $115. For Supra Keys please provide us with your debit or credit card, billing addresses, and a 4 digit pin.
*It is your responsibility to contact us with new credit card information if you receive a replacement.
*If dropping your membership be sure to contact us, or Supra to cancel your key.
My lockbox is not working. Can I get a new one?
Yes, we have an inventory readily available to replace faulty devices. Exchanges can only be made in person and damaged device(s) must be present and returned for exchange. First, please call Supra directly to get a reference number (RMA) which allows you to replace your faulty device. The cost will depend upon if Supra determined the lock box was covered by warranty.
What do I do when I get a new phone?
Call us at (562)861-0915 for an authorization code.
I cannot remember my password?
Please select the Forgot password option.
I am having technical issues with my account, who do I contact?
Please contact CRMLS directly 800-925-1525
Mon-Fri 8:30am – 9:00pm
Sat-Sun 10:00am – 3:00pm
How do I access CRMLS Mobile
Log onto www.crmlsmobile.com or connect using your free apps; CRMLS App or MLS Touch by downloading from you Apple store or Android play store.
I do not have access to my listing, but I need to make changes, what can I do?
Please submit a listing change form to customercare@DAOR.com which can be found on our website under Forms in the MLS section. If you need to cancel your listing, please submit a Cancellation of Listing from signed by the sellers and Broker.
How many days do I have to enter the listing into the MLS without a violation?
2 business days from the listing contract date. If marketing the property 1 business day; either entered in as Registered, Coming soon or Active.
I have entered my listing into the MLS as Coming soon, am I able to extend the Active date?
Unfortunately, Coming Soon is a one-time status that cannot exceed 21 days. If erroneously entered in as Coming Soon, please contact compliance@crmls.org.
What is the Clear Cooperation Policy
The Clear Cooperation Policy is a NAR-mandated policy that governs the public marketing of listings and their entry into the multiple listing service. Within one (1) business day of marketing a property to the public, the listing broker must submit the listing to the MLS for cooperation with other MLS participants.
How do I exclude a listing from the MLS?
To exclude a listing in the MLS, please enter the listing in a Registered, the registered process allows agents and brokers to exclude listing from the MLS. Ensure that you still obtain a SELM form signed by the indicated parties in case CRMLS/ AOR request the form.
I received a citation from the MLS, what do I do and what options do I have?
First, correct the violation to prevent the issuance of additional citations. Then within 20 calendar days pay the citation with a link provided by CRMLS or request a review. Keep in mind that requesting a reconsideration with the AOR’s Grievance Committee has a processing fee of $100 and/or requesting a full hearing with the Professional Standards committee requires a $200 processing fee.
How do I report a potential violation?
Find the listing on the MLS, scroll to the bottom, and hit the blue link titled; Report a potential violation, report will go directly to CRMLS.